Privacy Policy

Piano Focus is committed to protecting your privacy at all times. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Collection of Personal Information

Personal Information is information or an opinion about an individual who is identified or reasonably identifiable. The Personal Information that we collect from you may include (but is not limited to) your name, address, email address and phone number.

This Personal Information may be obtained from you in a number of ways, including (but not limited to) via email, via phone and via forms on our website: www.pianofocus.net (previously www.pianochill.com.au / www.pianochill.online)

We collect your Personal Information for the purpose of providing our services to you and/or sending you communications. You are welcome to unsubscribe from our email list at any time by selecting “Unsubscribe” in an email from us or by contacting us in writing.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

  • To third parties where you consent to the disclosure.

  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

The law requires us to retain certain Personal Information as part of our business records. This Personal Information will be kept until the end of the applicable time period in order to maintain these records.

Access to your Personal Information

You may access the Personal Information we hold about you at any time. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining your Personal Information

It is important to us that your Personal Information is up to date. If you find that the information we hold is inaccurate, please advise us as soon as possible so that we can amend our records.

Use of Cookies

We use cookies on this website. Cookies are very small files which are used to identify your device. Cookies may store details about your visit to our website and help us to provide you with the best experience when you return. In addition, cookies may be used to offer relevant ads to you on other websites that you visit.

We also use cookies to collect analytics data in order for us to understand how our website is used. This data is aggregated and anonymous.

You may choose to reject our cookies by changing your browser settings.

Google ReCAPTCHA

This website is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Policy Updates

This Policy may change from time to time and a current copy is always available on our website for your review.

Policy Enquiries

If you have any queries about our Privacy Policy, please feel free to contact us in writing.